WhatsApp, Instagram and Facebook services are down. The outage issue seems to be around DNS servers. Facebook has confirmed working on a fix.
People from the Caribbean, Dominican Republic, Sri Lanka, the US, and more are commenting about their issues, with many saying that they are heading to Twitter.
Popular apps owned by parent company Facebook, Facebook, WhatsApp and Instagram are experiencing outages in many regions. All seem to not be working on either Web or their respective smartphone apps. Users are unable to send or receive new messages.
Downdetector graph shows Facebook is down on October 4, 2021 |
*Sincere* apologies to everyone impacted by outages of Facebook powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible — Mike Schroepfer.
*Sincere* apologies to everyone impacted by outages of Facebook powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible
— Mike Schroepfer (@schrep) October 4, 2021
"Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can," a message on the Facebook website said when trying to load.
Meanwhile, the social-media giant's instant messaging platform WhatsApp was also down for over 14,000 users, while Messenger was down for nearly 3,000 users.
"We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience," a Facebook company spokesperson said.
To the huge community of people and businesses around the world who depend on us: we're sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us.
— Facebook (@Facebook) October 4, 2021
WhatsApp too reached out to its users via Twitter to acknowledge the outage:
We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible.
Thanks for your patience!
We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible.
— WhatsApp (@WhatsApp) October 4, 2021
Thanks for your patience!
Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown
Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it! #instagramdown
— Instagram Comms (@InstagramComms) October 4, 2021
📌Update after 7 hours: It's been a long time, now everything is fine, the server is much better. Everything is going to be accessible. The announcement is made from their own official Facebook, WhatsApp, Instagram account on Twitter. But WhatsApp apologies to everyone who hasn’t been able to use WhatsApp today. They are starting to slowly and carefully get WhatsApp working again. They will continue to keep us updated when they have more information to share. |
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